Question 1

Can i view samples before purchasing?

Accepted Answer

Unfortunately, we do not hold ready stocks for viewing. However, you can visit our partner retailer to check out our line of products.

Question 2

How long will it take for me to receive my order?

Accepted Answer

It will take approximately 2-3 weeks from the time of order for you to receive it in your mailbox as every piece is made to order so you can be sure that your ordered piece is specially made for you.

Question 3

The size i ordered doesn't fit me too well, can i exchange for a different size?"

Accepted Answer

As each piece is made to order, we are not able to do size exchanges. Hence, we highly recommend you check our sizing guide or purchase a ring sizer from us to determine your most accurate size. Should you have any further questions about the sizes, feel free to reach out to us and we'll advise you from there.

Question 4

How do i care for my metal pieces?

Accepted Answer

As we only use solid metals without any sort of plating, the care for your pieces are relatively simple. Just use a standard polishing cloth to wipe down the piece at the end of the day to remove any sweat or grease.

Question 5

How do you ship your items?

Accepted Answer

We ship all orders through tracked postage - once your order is posted out, you will receive a tracking number to track the status of your order.

Frequently Asked Questions

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